Texts Now Include Cross Sell - Working Feedback

Texts Now Include Cross Sell

As part of ongoing technical development, Working Feedback is delighted to announce that the cross sell feature (as headlined above) is now included within feedback requests sent by text; up until now it was only displayed when sending an email feedback request. If you’ve set up the feature within your Dashboard, it will automatically populate the mobile feedback form when sending texts to customers.

Operations Director, Philip Molden says ‘I’m so pleased to extend the hugely successful cross sell feature through to SMS messaging. It’s only been in operation for just over a week and we’ve already seen a huge spike in the number of requests coming through; this is of course only good news for those clients with the feature in place. We’re forecasting a 200% increase in the number and value of opportunities coming through from your customers over the next 6 months, so I’d encourage all clients to activate this feature’.

For more information on the cross sell feature, contact our team of experts by email [email protected] or call free on 0800 043 2100.