Customer feedback marketing – Why choose Working Feedback?
My only regret is that I didn’t action this sooner. Having looked at the entire market and trialled a few companies, including Feefo, Trust Pilot etc – I can safely say that Working Feedback is head and shoulders above the rest;. Clear forms, concise reporting & the personal touch that can be lacking with a national conglomerate.
People buy from people and social proofing with not only our own people but the voices of others who have become our clients solidifies the client is making the right choice. Well done for your perseverance (4 months from our initial contact) – you have secured a long term client & long standing relationship.
By providing patients of Cherrytree Dental Care (Wantage) with a hassle-free way of commenting on the dental care we provide provide, team morale is boosted as well as increasing word of mouth recommendations for the practice.
Feedback collected and disseminated in this way also has greater credibility because it is moderated by a third party: Cherrytree Dental is not simply claiming 5-star status – that is its objectively conferred rating.
Working Feedback is the best marketing “spend” I have made in 20 yrs in practice. Many potential new patients have said they chose us after reading the testimonials on the website.
We send out the forms by post, email and text and have had great response from the text ones. I would recommend using Working Feedback to anyone who would like their potential clients to know what their present clients think of them.
Working Feedback gives us an edge over our competitors and can make such a big difference to us getting the client.
- Allowed us to receive 15 reviews in just the first couple of months.
- Automatically shows that feedback directly on own website.
- Automatically posts that new feedback received to our Facebook feed.
- Knowledge that this feedback has been seen by potential clients.
All the above with very minimal input from ourselves.
For help on making more from Customer feedback please contact us on 0800 0432100 or email firstname.lastname@example.org.