If you’re looking for customer feedback then we’re ready to help you grow your business.
"My only regret is that I didn’t action this sooner. Having looked at the entire market and trialled a few companies, including Feefo, Trust Pilot etc. Working Feedback is just head and shoulders above the rest."
Director at Globacare
Your reputation is important in everything that you do and that’s why we work closely with you.
As experts in your sector, we play a significant role in helping you to understand how genuine feedback will play a part in your business success.
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If like the majority of small to medium sized business, you need flexibility in the way that you ask your customers for feedback; Working Feedback is unique in the range of methods available to you.
As well as being able to send an email feedback request, we also provide our unrivalled SMS feedback service which collects reviews and ratings direct from your customers mobile phone.
We also have our professionally printed reply-paid paper based forms, built-in website integrations and mobile applications, as well as being able to utilise any existing thank you cards or letters you may have received.
Using feedback and reviews effectively has become much more difficult in today’s online world. As an industry specialist, Working Feedback understands that feedback about the care and expertise you provide carries much more significance than reviews about retailers or e-commerce. We provide the tools that make the difference in building trust and credibility by:
Feedback is now a necessity. Customers expect to see reviews, staff recruitment is improved from a strong online reputation and regulators respect independence. Working Feedback provides all of this and you can be up and running within minutes.
Here are a number of further reasons why to choose Working Feedback: