When Working Feedback signed a ground-breaking, top tier partnership agreement with Dentally, it served to provide clients with the opportunity to embrace an integrated and automated solution, saving both time and money.

Very simply, at the completion of each dental treatment, Dentally triggers a review request to your patient based on that individual’s marketing communications preference.

All patient responses are then moderated by Working Feedback – in line with compliance requirements – before sharing through online platforms such as your website, social media, NHS and Google (if applicable).

To put all this in perspective, clients using Google My Business reviews, on average, see an almost 15-fold increase in the number of reviews collected on a monthly basis.

To share further success stories resulting from the Working Feedback and Dentally partnership:

• WeCare Dental received 575 Google reviews and 1,970 Working Feedback reviews over a 32-month period
• Ryton Dental received 520 Google reviews and 2,802 Working Feedback reviews over a 45-month period

The benefits of this kind of integration include:

• Increasing your independent reviews by reaching more patients for feedback
• Improving your Google rankings
• Attracting new patients
• Constructive or negative comments are sent to the dental practice before going live, giving you the opportunity to manage the response

If you would like further information on how Working Feedback and Dentally can help you handle feedback and use it in a positive manner, to the benefit of your practice, your team, and your patients, simply contact us.

Dentally and Working Feedback are fully integrated, if you would like to move across to them from your present platform, please phone Dentally on 02038 854361 and quote WF2023 for your exclusive discount.