You'll Get More Reviews by Customising Email Requests - Working Feedback

You’ll Get More Reviews by Customising Email Requests

Online brand recognition is very important; quite literally it can make the difference as to whether your email is opened or not. This really matters when asking for a review.

Increasing your chances of getting a review can pay dividends; you win and so does your online profile. Take these three simple steps for email success with Working Feedback.

Here’s how in your Working Feedback Dashboard (link to Dashboard):

  1. Click on Customise from top menu
  2. Pick Email Templates from dropdown menu
  3. Update with your own logo, colours and wording, then Save changes

That’s it, your branded email is up and running.

Top Technical Tip

Want an even better email opening rate? Working Feedback has developed the ability for you to send email feedback requests from your own business email address. You do need a level of technical expertise to do this but it will reap rewards as your email address is already known and trusted by customers (and avoid those dreaded SPAM filters). Find out more in your Dashboard (link):

  1. Click on Collect from top menu
  2. Pick Ask by Email from dropdown menu
  3. Pick Advanced tab from options and follow instructions

For more information on how we can support your business with customising your feedback requests contact our team of experts for a friendly chat on 0800 043 2100.

Why Branding is Important

Branding is absolutely critical to a business because of the overall impact it makes on your company. Branding can change how people perceive your brand, it can drive new business and increase brand awareness.

You can read more about the importance of branding in this article by Brandingmag: https://www.brandingmag.com/2015/10/14/what-is-branding-and-why-is-it-important-for-your-business