A Massive Increase in Google Reviews! - Working Feedback

A Massive Increase in Google Reviews!

In just two months, we’ve seen a 178% increase in the number of Google reviews collected on behalf of clients through Working Feedback’s new texting and QR Code features.

More Google reviews are guaranteed when using the Working Feedback suite comprising email, text and QR code and it couldn’t be simpler.

The starting point is linking your Google My Business account, this then activates the ability to ask for Google reviews automatically.We’ll even pull in any existing Google reviews that you already have.

Why is a Google review important to you?

Everything starts with an online search now and having a presence on Google is inevitable, you just have to decide what impression you’d like to give when someone finds you.

Consistency is key and whilst we don’t recommend putting all your eggs in one basket by only collecting Google reviews, we do recommend regular Google reviews as part of your review mix.

Here are some reasons why Google reviews should be part of your business reputation strategy:

  1. All searches lead to Google
    With over 85% of online searches through Google you can’t ignore such a huge market. Make sure you’ve Google reviews that aren’t past their sell by date; too many businesses sign up to ‘quick fix’ Google review marketing services that soon run out of steam but not the cost. Slow(ish) and steady always wins the race.
  2. Help you to appear in more search results
    Google regularly monitors your activity and gaining a strong presence is helped by Google reviews. When Google sees that you are interacting with your customers through reviews it can boost your appearance within local searches, particularly through mobile device searches.
  3. Improve click-throughs to your website
    If your business comes highly rated through reviews, online visitors are naturally more likely to click through to your website and find out a little more detail before calling you.
  4. Positive review influence more customers
    92% of consumers read online reviews before using a business. Nowadays, 83% of people trust online reviews as much as a personal recommendation, and 73% of consumers say that positive reviews make them trust a business more.
  5. Helps you interact with customers
    When you reply to a review, Google acknowledges that you are pro-active and can reward you by improving your ranking and prominence. Responding to reviews shows that you care about the opinions of your customers, whether they be 1 star or 5 stars.

If you need more information on how to set up for Google reviews, contact our team of experts by email [email protected] or call free on 0800 043 2100.

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