Patient Feedback Solutions for Dentist Practices and Dental Groups

Collect valuable patient feedback, drive revenue, and improve customer service levels with Working Feedback

Working Feedback is the leading provider of patient feedback for the dental industry with over 300,000 published reviews. We help practices grow, drive revenue and deliver the best possible service. Hundreds of practices already use our system to request and present feedback from patients, following their appointment.

With third-party integrations available for the top practice management software, Google, NHS FFT and major social media platforms, Working Feedback is the complete patient review solution you've been waiting for.

Working Feedback is the complete patient review solution you've been waiting for.

Key benefits of Working Feedback:

Collect feedback by email, SMS or reply postage-paid form

Human moderation of each and every review

Collect Google reviews and star ratings for Facebook, Twitter and LinkedIn

Dynamic integration to present feedback on your website

Collect and publish reviews to your NHS profile

Fully automated collection, publishing and reporting

Cross sell additional services and invite referrals

Want to see Working Feedback in action first?

When you’re competing for more customers, make sure that your business has the right tools to win.

Don't just take our word for it

We wouldn't be a very good review service if we were not willing to share our own client feedback, so why not take 5 and hear from some of our existing dental practices?

Cherrytree Dental, Wantage

Cherrytree Dental, attribute major progress in the growth of their business to the use of Working Feedback. As well acknowledging the role Working Feedback played in increasing their turnover by 300%, it has also helped inform internal quality assurance by driving service quality, educating the practice team on client needs and raising staff morale. The outward facing profile has also helped prospective patients gain a feel for the practice, setting them at ease and providing them with the reassurance they seek.

Niall Hutchinson, Practice Principal says, “Working Feedback is my single best piece of investment in marketing.”


Dental Partners

For Dental Partners, a rapidly expanding network of practices, being kept reliably informed and having the ability to automate the feedback and review process has been invaluable. From cost savings gained through the integrated and automated requesting of reviews to providing insight into the successes of each of its 50+ practices, Working Feedback has become a vital tool in their overall management of the business. Working Feedback has strengthened their brand and reputation and helped motivate their teams to get better results, with 97% of practices now achieving a 5-star rating month-on-month.

Working Feedback in action

Every email, text and online review is checked before going live.

Google Reviews are covered. Our solution collects and publishes them directly.

Make it easy for patients to enquire and request additional services.

Dynamic review features bring your website to life.

Gain star ratings on Google. Facebook, Instagram and Twitter are also covered.

Collect and publish reviews straight to your NHS profile.

You're kept in the loop with all feedback activity.

Automate the process through your practice software.

Be the best locally through Most Recommended Dentist.

Don’t believe us? That’s what the feedback’s for

We understand that no two dental practices are the same, having now helped 100’s of practices we know and understand how to help your practice grow using reviews.

In partnership with

 

 

"We needed a way to gather patient feedback & Google reviews but the process can be difficult. Working Feedback makes it so simple and easy for the patient. It was amazing how many positive things patients have said already and how much of an immediate boost to morale our team have received."

- Paula Parkes, Practice Manager, DHC Dental Care Ltd

We're here to help you grow

Increase treatment uptake of additional services

Get noticed on Google Page 1 with star ratings

Unique NHS/FFT partnership shares reviews

Adds credibility and trust to your website

Post reviews direct to Facebook

Want to see Working Feedback in action first?

When you’re competing for more customers, make sure that your business has the right tools to win.

A few of our clients in the dental industry