“Working Feedback offers a fantastic service – great value for money – every practice should be using it!”
Alan Wenham – Head of Service Development
Collecting feedback, whether you are a home care provider, nursing agency or care home, is incredibly useful and will help form part of your NHS or CQC compliance requirements.
By working with other caregivers we have built experience and understanding of how we can utilise reviews to help you grow. Our management information report provides you with intelligence so you can understand what could be improved to give a better customer experience.
“Working Feedback offers a fantastic service – great value for money – every practice should be using it!”
Alan Wenham – Head of Service Development
“In my 31 years as a dentist, Working Feedback is my single best piece of investment in marketing.”
Niall Hutchinson – Practice Principal
“I would strongly recommend that you introduce Working Feedback to your business.”
Russell Rogers – Managing Director
“With very little effort, the entire patient feedback process is handled.”
Ryan Earle – Practice Manager
Step 1
The first step is onboarding and getting connected to the Working Feedback dashboard to complete your profile.
Step 2
Once you’re all ready to go you can start asking for feedback from your customers, clients, patients or residents.
Step 3
Outline the process so everyone is aware of when to ask for feedback and what happens when replying to reviews.
Step 4
Feedback and reviews can be used to provide insight into what is doing well and what isn’t. Learn, improve or use them as part of your marketing.
Step 5
Our helpful management information reports are detailed and aimed to help you become better.
We know how feedback and reviews affect you on Google. Find out what you need to be paying attention to in our free download.
With a free demo, you can see Working Feedback in action and the features our service offers.