Dental Partners

Growing at a fast rate, Dental Partners has a network of over 60 practices. They came to us to streamline and automate the process for collecting patient feedback and Google reviews.

Working Feedback owners holding an award for patient feedback system

Hear from Dental Partners

Publishing regular online reviews (NHS Digital and Google Reviews) have helped strengthen their brand and reputation.

At a Glance

29%

Typical response rate from review requests

800

Average number of published reviews per practice

100

Average number of Google reviews collected per practice

Why did they pick us?

 

“We chose to go with Working Feedback for monitoring patient satisfaction for a number of reasons. We believe that using a healthcare specialist third party is crucial to the credibility of the service but the Working Feedback solution is also simple and easy to use.

Implementation and automation were straightforward and has been reliable from day one. An added bonus is that the Working Feedback reviews also take care of our Friends and Family Test requirements for the NHS.”

“Working Feedback offers a fantastic service – great value for money – every practice should be using it!”

Alan Wenham – Head of Service Development

“In my 31 years as a dentist, Working Feedback is my single best piece of investment in marketing.”

Niall Hutchinson – Practice Principal

“I would strongly recommend that you introduce Working Feedback to your business.”

Russell Rogers – Managing Director

“With very little effort, the entire patient feedback process is handled.”

Ryan Earle – Practice Manager 

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Published stats

Using Working Feedback meant that over 45,000 reviews have already been collected and published on Google, NHS Digital, social media and their own websites.

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