Add key products & services to your feedback process
Ask for Google reviews easily
Collect reviews by SMS, email & QR code
Google stars on Page 1
Management reporting (inc. FFT data)
Pay Monthly Subscription
Reply directly to feedback
Reviews displayed on your website
Reviews moderated before publishing
Share reviews on social media
For businesses with more than one location, this package offers group reports, higher feedback volume as well as individual staff reports to help improve management and quality control within your business.
From £149pm +VAT
One-time £300+VAT set up cost applies
Up to 2,500 SMS & email feedback requests per month.
For businesses with more than one location, group reports & higher feedback volume.
FFT (Friends & Family Test) data collection & monthly report
NPS (Net Promoter Score) measurement
Bespoke management reporting metrics
User accounts access levels
Unlimited user accounts
Question set editor
Email template editor
Include your additional products & services within feedback process (cross-sell)
In-house support team
Monthly update/bug fix releases
Bespoke onboarding session
Dedicated customer success manager
Half-yearly review meetings
Why Working Feedback?
More than simply reviews
We understand that your business isn’t about churning out as many reviews as you can. You deliver a personal, skilled and extremely valued service which means that your feedback needs to reflect that and highlight the pride that you take in delivering that service.
A complete feedback solution for outstanding value
Working Feedback encourages you to look at the other feedback providers. You’ll see nothing compares to what we offer or the price. Unlike, many, we’re confident that you’ll be delighted with the service which is why ours is a rolling monthly subscription with no hefty annual bills up front.
Trusted with your reputation
We specialise in health and primary care, the sectors where a good reputation is paramount. When you’re trusted by the clinicians, practitioners and professionals themselves, we’re obviously doing something right.
Want to see us in action?
Learn about Working Feedback in a free demo. We’ll show you how easy it is to ask, publish and report client and patient feedback and reviews.