“In my 31 years as a dentist, Working Feedback is my single best piece of investment in marketing.”
Niall Hutchinson – Practice Principal
Customer feedback solution for financial services
Stand out from your competitors and use quality client feedback and reviews to your advantage.
Benefits of Working Feedback
With Working Feedback, you can build the trust and reputation of your financial service offering to help you attract new clients and referrals. By automating the sharing of positive feedback to your website, your social media platforms and Google Reviews, you can relax knowing that every positive comment said about your business is being shared to the largest possible audiences, without you having to lift a finger.
The impartial feedback received and the method of reporting through the Working Feedback platform will ensure your compliance and regulation of FCA as it contributes to the Treating Customers Fairly initiative.
- Soft cross-selling and upselling to boost revenue
- Encourage referrals from positive client experiences
- Provide a highly visible, credible endorsement of your service
Hear from our customers
“I would strongly recommend that you introduce Working Feedback to your business.”
Russell Rogers – Managing Director
“With very little effort, the entire patient feedback process is handled.”
Ryan Earle – Practice Manager
“Working Feedback offers a fantastic service – great value for money – every practice should be using it!”
Alan Wenham – Head of Service Development
Third party integrations
What’s the process?
Step 1
Setup
Connect to the Working Feedback dashboard to get started and complete your profile. We will help to add review widgets and update your email signatures. Leave the techy stuff to us!
Step 2
Collect feedback
Collection of client feedback can be done in several ways including email, SMS text, an online form or even by a postage-paid feedback form. Reviews will be moderated before publishing.
Step 3
Set processes
We’ll guide you and recommend ways to establish business processes to ensure feedback is swiftly collected following each interaction with your financial service.
Step 4
Learn from feedback
Use the feedback to analyse the effectiveness of different parts of your financial service whilst also identifying new opportunities that could lead to business growth.
Step 5
Receive a report
Management information reports can be printed through the Working Feedback dashboard as often as needed. Don’t worry – we’ll show you how.
Maximise your Google page ranking
In 7 simple steps, find out the most important elements that your business needs to follow on Google.
Want to see us in action?
Learn about Working Feedback in a free demo. We’ll show you how easy it is to ask, publish and report client and patient feedback and reviews.