No minimum term, with a rolling monthly subscription –

nothing to lose, everything to gain!

Tobias Britton

★★★★★ My only regret is that I didn’t action this sooner. Having looked at the entire market and trialled a few companies, including Feefo, Trust Pilot etc. Working Feedback is just head and shoulders above the rest.

Tobias BrittonDirector at Globacare
  • Classic Plan
    £300 SET UP FEE APPLIES
  • £50per month
  • Email, SMS text & online feedback collection methods
  • Up to 1,000 monthly requests
  • Human moderation
  • Right to reply
  • Monthly reporting (PDF, CSV & Certificates)
  • Online & telephone support
  • Dynamic feeds and badges for your website
  • Automated social media posting
  • Secure access to your dedicated dashboard
  • Feedback analytics
  • Use your ‘thank you’ cards and letters
  • Privacy protection for your customers
  • Feedback+ Plan
    £300 SET UP FEE APPLIES
  • £75 per month
  • Includes all ‘Classic Plan’ features PLUS:
  • Up to 2,000 monthly requests
  • Write your own questions
  • Cross sell your other services
  • Automate requests with CRM software
  • Generic postage-paid feedback forms
  • Dynamic feeds and badges for your website
  • Automated social media posting
  • Secure access to your dedicated dashboard
  • Feedback analytics
  • Use your ‘thank you’ cards and letters
  • Privacy protection for your customers
  • Complete Plan
    £500 SET UP FEE APPLIES
  • £100per month
  • Includes all ‘Feedback+ Plan’ features PLUS:
  • Up to 5,000 monthly requests
  • Facebook review tab
  • Custom email requests
  • Email BCC feedback requests
  • Online & telephone support
  • Dynamic feeds and badges for your website
  • Automated social media posting
  • Secure access to your dedicated dashboard
  • Feedback analytics
  • Use your ‘thank you’ cards and letters
  • Privacy protection for your customers

Frequently Asked Questions

How long do I have to sign up for?

Monthly. The service is provided on a rolling monthly basis. No yearly tie-in, so that you’re in control should your circumstances change – if you would like more information on signing up please give us a call on 0800 043 2100.

What happens with customer data?

You’ve full control over who you ask for feedback through a secure Dashboard. We use your customer information only for the purposes of verifying feedback, that’s it! Our business is registered with the Information Commissioner’s Office (Data Protection) and has been since 2006. See our Privacy Policy

Can I change my plan at a later date?

You can change plans up to 2 times per 12 months, we will always be on hand to advise you on which plan would best fit your needs. If you would like more information on our plans give us a call on 0800 043 2100.

Can you create a plan to suit my needs?

Of course, we have many larger or multiple location businesses that require a bespoke approach. We are more than happy to discuss this with you. Give us a call on 0800 043 2100 and we’ll see how we can help.

Is there a preferred payment method?

Upon sign up, a set up fee and the first monthly payment is required. You are then invoiced monthly in advance and we will set up a Direct Debit. If you would like more information on payment options please give us a call on 0800 043 2100.

Is a demo available?

Yes, when you request a demo one of our dedicated feedback consultants will give you a call and run you through the service so that you can experience the service before making your decision. Click here to request a demo

What’s your cancellation policy?

One month’s written notice. If for any reason you wish to cancel this service, we simply require 30 days notice in writing (email is fine too). We will then switch off the features. Any published reviews are yours and will be accessible at your request.

Want to know more? Call us on 0800 043 2100 or click the link.