Parkway Dentalcare

One of the leading and busiest dental practices in Havant, Hampshire, needed to capture NHS’ Friends & Family Test data and automate their whole patient feedback process.

Hear from Parkway Dentalcare

Introducing the Working Feedback service and linking it through their practice management system has saved over 20 hours per month for the Parkway team. With very little effort, the entire patient feedback process is taken care of by Working Feedback.

At a Glance

Challenge

Automated process for collecting quality patient feedback.

Solution

Streamline the feedback process and automatically update platforms with reviews

Benefits

Saves time and provides trust building content. 

Why did they pick us?

They needed a simple way of automating the patient reports with a cost-effective feedback process that gathered content as well as ratings.

The Parkway website and social media platforms needed more frequent content such as patient reviews which wasn’t practical to share until the Working Feedback service was implemented.

“With very little effort, the entire patient feedback process is handled.”

Ryan Earle – Practice Manager 

“I would strongly recommend that you introduce Working Feedback to your business.”

Russell Rogers – Managing Director

“In my 31 years as a dentist, Working Feedback is my single best piece of investment in marketing.”

Niall Hutchinson – Practice Principal

“Working Feedback offers a fantastic service – great value for money – every practice should be using it!”

Alan Wenham – Head of Service Development

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Patient reviews

Parkway Dentalcare has achieved over 5,000 independently verified patient reviews with an ‘Excellent’ rating, making them the UK’s most recommended dental practice.

See Working Feedback in action

Arrange a free demo to see our service in action. Choose a time and day that suits you.