Celebrating 10 Years of Feedback

Today is our official 10th birthday. From the germ of an idea to make customer reviews more influential; we were the first to embrace the ‘up and coming’ internet by developing a directory on a credit card sized CD that would launch and update online, that was The Disc Directory, which is still going strong and a trusted friend of Google.


Our business has grown to be the UK’s leading feedback organisation with over 300,000 healthcare reviews and counting. Here are some of our significant milestones throughout the decade:


  • 2006 – Launched The Disc Directory website and CD
  • 2010 – Appointed IBM Business Partner
  • 2011 – Approved NHS Choices Syndication Partner
  • 2012 – Launched Working Feedback service
  • 2013 – Approved NHS Choices Share Review Partner
  • 2013 – Launched Most Recommended websites
  • 2014 – Approved CQC Share Review Partner
  • 2014 – Launched Working Feedback in New Zealand
  • 2015 – Approved Facebook developer

We would like to thank all our past and present customers, supporters and staff who have all contributed to the ongoing success of our business. Here’s to the next 10!


Thank you.

How To Post Reviews To Facebook Individually

Facebook is by far the most popular of the social media platforms which means that interesting content can go a long way in terms of being shared, liked and impressing. Previously, if you wanted to link your reviews to Facebook it meant that every review was posted; which for the high volume clients looked like review bombing! Now that’s changed and we’ve developed a new function that puts you in control. Through your dashboard, you choose the review you want to post when it’s appropriate for you.  

It’s easy to do through the Working Feedback Dashboard, this is how:

Log in to your Dashboard

Select the ‘LINK TO SOCIAL MEDIA‘ option

Facebook Dashboard 2

Select the ‘Facebook‘ icon

Facebook Dashboard 3

Select the ‘Automatic Posting‘ icon

Facebook Dashboard 4

Choose the ‘Disabled‘ buttons

Facebook Dashboard 5

Then finally select the ‘Publish Reviews’ icon and choose which review you want to post:

Facebook Dashboard 6

 Facebook Dashboard 6A

Getting the most from the Working Feedback dashboard

Finally, as always, you can contact our team for any questions you have either about using the new Dashboard or about your Working Feedback service. If you have any queries, please drop us an email or you can give us a call on 0800 043 2100.

Thank you.