Ask, Receive, Gain
Working Feedback solutions get people noticing and using your service
Word of Mouth needs a managed system in order to be heard. When people have a process benefits follow including improved service delivery, a stronger reputation and the generation of new business. Working Feedback gives people the reason to use your service, and all with the minimum of fuss, expectation of technical know-how or marketing prowess.
We take care of your feedback so that you can focus on getting on with what you’re best at. We save you time, resources and give you the reassurance that you’ll always be one step ahead by using Working Feedback. Our solution provides all the essential tools that work with what you already have and you start benefiting from Working Feedback immediately.
Working Feedback makes getting feedback from your customers straightforward. If you communicate by email or text, we’ve developed feedback request services that you’re in control of 24/7. Working Feedback also comes with industry approved, self-seal, secure feedback forms that are postage paid back to us to ensure candid, impartial responses.
Left to its own devices, feedback can take on a life of its own, often with avoidable unwanted consequences. At Working Feedback, every piece of feedback is read by a member of our Moderation Team. Real people, whose primary role is to handle feedback and through gained experience decides what happens next in the moderation process, giving you peace of mind.