If emails keep landing in your SPAM folder here’s what to do
Using email for business communication continues to be an essential part of getting things done and is unlikely to change soon.
When emails don’t arrive when expected, it can be very frustrating and that’s not to mention the ones that you don’t know anything about!
If you’ve key relationships where you want to ensure that their emails arrive and get seen rather than go straight to SPAM or Junk, here’s a way to add their domain e.g. the address after the ‘@symbol’ to your safe-senders list.
How this is done depends on the mail software you are using. We’re using ‘Outlook’ as the example, as it’s the most common with business pc users.
Emails specific to reviews sent by Working Feedback will have the domain @wf-securemail.co.uk so this is what we would recommend you try this with.
Find one of the old ‘SPAM’ emails from (in this example) email@example.com
In the menu at the top click Home > Junk > Never Block Sender’s Domain
A prompt box will show confirming your request, click ‘OK’ and it will confirm this for you
Once you’ve taken these steps, it should ensure that the sender will get through from now.