Oakwood IMC

Providing independent mortgage advice, feedback and reviews are crucial to Oakwood IMC in building trust with new potential clients. 

Hear from Oakwood IMC

The process of gathering client feedback and reviews has become a lot easier and most importantly compliant. Also, the addition of cross-selling and upselling options has led to a significant amount of new business.

At a glance

Challenge

To win new business with potential and existing clients.

Solution

Introduce the option to cross and up-sell complementary services.

Benefits

Reviews are moderated and published on all online platforms.

Why did they pick us?

“TCF (Treating Customers Fairly) is so crucial in this day and age and Working Feedback helps us to gather evidence showing that we do care and we are truly transparent to the FCA (Financial Conduct Authority).

Working Feedback makes it so easy. All I have to do is either hand out the bespoke feedback forms, which look great or we’ll upload a basic spreadsheet each month and that’s it. Then, Working Feedback manages the rest for us.”

 

“I would strongly recommend that you introduce Working Feedback to your business.”

Russell Rogers – Managing Director

“In my 31 years as a dentist, Working Feedback is my single best piece of investment in marketing.”

Niall Hutchinson – Practice Principal

“With very little effort, the entire patient feedback process is handled.”

Ryan Earle – Practice Manager 

“Working Feedback offers a fantastic service – great value for money – every practice should be using it!”

Alan Wenham – Head of Service Development

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Reviews

Using Working Feedback has significantly increased the number and consistency of reviews Oakwood IMC have on their website.

See Working Feedback in action

Arrange a free demo to see our service in action. Choose a time and day that suits you.