The ideal customer feedback solution
Caring is what you’re best at which means that sometimes tasks like customer feedback, marketing and compliance, that are essential to the growth of your care service, can get pushed to the back of the queue; that’s where our customer feedback solution comes in!
You probably have plenty of thank you cards and testimonials scattered around the place but it is such a hassle actually doing anything with them; it takes up a lot of your time to add to your website, Facebook etc and upload each individual testimonial. This is time that can be easily saved with the Working Feedback service. We manage your customer feedback for you, so you can spend your time doing what you’re best at and comes naturally…caring!
As a respected feedback provider, we have the ability to share your customer feedback with NHS Choices & CQC (Care Quality Commission), so your feedback is all automatically sent of to your NHS Choices Profile, and your CQC Quality Risk Profile! This is a professional, impartial way to manage your feedback compliance.