Clients request information on other products when leaving a 5 star review
Actual client outcome
From 163 reviews – 74 information requests for 162 products within 12 months
Increased Policy Per Client ratio by a minimum of 10%
My only regret is that I didn’t action this sooner. Having looked at the entire market and trialled a few companies, including Feefo, Trust Pilot etc – I can safely say that Working Feedback led by Philip Molden is head and shoulders above the rest;. Clear forms, concise reporting & the personal touch that can be lacking with a national conglomerate.
People buy from people and social proofing with not only our own people but the voices of others who have become our clients solidifies the client is making the right choice. Well done Philip for your perseverance (4 months from our initial contact) – you have secured a long term client & long standing relationship.