Who We Are

We work hard to ensure that Working Feedback shares regular knowledge, systems and best practice in the provision of its service and is delighted to be both an IBM and NHS Choices trusted business partner.

 

 

 

 

 


Our company trading as Working Feedback/The Disc Directory was formed in July 2006 as Cade Directories Limited and is a limited company registered in England and Wales. Company no. 05868356


We protect all the business data that we hold and maintain. We are on the Register of Data Controllers: Registration Number: Z2473513



Since July 2006, we have and continue to provide our feedback services to several hundred small to medium sized businesses including borough councils

Click here To see what customers say about Working Feedback


Click here To see how some of our customers use the service effectively on their websites

 

My business is seeing real benefits through Working Feedback and it continues to work effectively for me through their Google presence and social media feeds.
Gary Mullins, Business Coach ActionCOACH

One of my goals for Jambo Print Solutions was to increase it’s online presence and having listened to Russell at Working Feedback, I learnt how it can assist with obtaining testimonials, referrals and climbing up the rankings on Google. I signed up and recieved a batch of feedback form cards for us to send out to our clients. In the meantime, I set about setting up Twitter and Facebook accounts (both of which I had never used) and Working Feedback were very helpful in giving me pointers and assisting with the set up of these in order to link social media sites and our own website with the testimonials and reviews we were expecting to come in. The testimonials started coming in and I could see them dropping into Facebook, Twitter, Linkedin and through the RSS feed on our website – I was quite suprised how easily they all dropped in. The testimonials also linked into their own social media websites. As a result our ranking on Google and online presence seems to have increased over the past 3 months – this is evidenced by the number of new enquiries we have who say they have found us by Googling. They see our name high up the list and most of them also admit they ring us as they like the name as well! But I don’t think it would have been possible to have our name so visible without the assistance of Working Feedback. Russell has been helpful throughout whenever I got stuck he sorted out any quieries or past my query over to a member of the team who could help. I already have and will continue to recommend Russell and Working Feedback to my clients and other businesses.
Anita Bhorla Jambo Print Solutions
Having recently launched my new website www.targetfluid.co.uk, a potential customer found it on Google and when I asked what had made him call me, he replied ‘visually the site matched the services I was looking for and when I read the testimonials it gave me added reassurance to get in touch’. Working Feedback helps collect my testimonials and feeds them to my site directly.
Bob Jackson Target Fluid Services
A perfect solution for helping our broker network generate referrals and obtain client feedback.
Robin Thomson, Sales & Marketing Director Bluefin - Broker Partnership Services
Our accountancy practice achieved 43 testimonials and 6 business referrals in the space of 4 weeks.
Mark Nolan, Director Alliott Wingham Limited
Working Feedback helps a number of our recruitment branches to build a solid reputation and raise their profile in a very competitive market.
Suzie McCafferty, (former) Director of Franchise Select Appointments Ltd

With Headquarters in Petersfield, Hampshire the company was started by John Pemberton and Philip Molden who first launched www.thediscdirectory.co.uk in July 2006 and grew this to a national business in just three years through its online presence of 2 million UK businesses. The Disc Directory now has an enviable Google presence with an avergage of 250,000 organic monthly visitors and growing rapidly.

Working Feedback was launched to complement the online strength of The Disc Directory and focus on the tangible testimonial, referral and business development benefits created through a proactive feedback system.

The company is an IBM Business Partner and NHS Choices Syndication Partner with a number of strategic partnerships with marketing, insurance & business networking organisations as well as local councils & trade associations.

 

Working FeedbackWe use a third party to collect feedback for our company.575
Working FeedbackFinancial Services' Sector2012-07-09Review for Working FeedbackThe ability to take the Working Feedback service on and let it run by itself is probably the most effective benefit for our business. We simply ensure that we're asking our customers for feedback. All the Google and social media stuff is very helpful as we don't have the time to spend on learning how it all works. Financial Services' Sector5
Working FeedbackCare Provider2012-08-15Review for Working FeedbackWorking Feedback is an excellent tool for making something of my testimonials. Previously, I added them to my website but that's where it ended. Using this service makes sure that Google pick them up, social media is fed and my website is optimised. Care Provider5