Celebrating 10 Years of Feedback

Today is our official 10th birthday. From the germ of an idea to make customer reviews more influential; we were the first to embrace the ‘up and coming’ internet by developing a directory on a credit card sized CD that would launch and update online, that was The...

How To Post Reviews To Facebook Individually

Facebook is by far the most popular of the social media platforms which means that interesting content can go a long way in terms of being shared, liked and impressing. Previously, if you wanted to link your reviews to Facebook it meant that every review was posted;...

Upload A Testimonial Through Your Dashboard

When a customer sends you a thank you card or letter you’ll often file it away or pin it on a noticeboard. How about making use of what customers are saying by uploading it through the new Working Feedback dashboard? This is particularly useful if your business...

Introducing the new Working Feedback dashboard

In developing the Working Feedback service, our motivation was to help conscientious businesses make more from their customer word of mouth. In doing so, we created a product that made the collecting, management and sharing of impartial feedback a fully joined up,...

NHS Choices Is New TripAdvisor for Care Homes

In recent weeks, the NHS Choices website has seen significant  changes for the better and has been compared to the TripAdvisor of Adult Social Care. As a care provider, try Googling yourself (in a safe environment) and see how you rate on Page 1 of the Google search...