Celebrating 10 Years of Feedback

Today is our official 10th birthday. From the germ of an idea to make customer reviews more influential; we were the first to embrace the ‘up and coming’ internet by developing a directory on a credit card sized CD that would launch and…

How To Post Reviews To Facebook Individually

Facebook is by far the most popular of the social media platforms which means that interesting content can go a long way in terms of being shared, liked and impressing. Previously, if you wanted to link your reviews to Facebook it meant that…

See Where Feedback Has Been Published On Dashboard

If after all the hard work of asking for customer feedback you wonder where it's being published, Working Feedback has created a See Latest Feedback section in the See What's Been Said menu of the Dashboard with links to all the online places.…

How To Reply To A Review In Working Feedback Dashboard

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Send A Feedback Request By Text Through Your Dashboard

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Upload A Testimonial Through Your Dashboard

When a customer sends you a thank you card or letter you'll often file it away or pin it on a noticeboard. How about making use of what customers are saying by uploading it through the new Working Feedback dashboard? This is particularly…

Send A Single Email Feedback Request By Dashboard

One of the many new features developed in the new dashboard is the ability to send an email feedback request to one customer at a time. We call this the '30 second review request' because that's how simple and quick it is! This is particularly…