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Upload A Testimonial Through Your Dashboard

When a customer sends you a thank you card or letter you’ll often file it away or pin it on a noticeboard. How about making use of what customers are saying by uploading it through the new Working Feedback dashboard? This is particularly useful if your business...

Introducing the new Working Feedback dashboard

In developing the Working Feedback service, our motivation was to help conscientious businesses make more from their customer word of mouth. In doing so, we created a product that made the collecting, management and sharing of impartial feedback a fully joined up,...

NHS Choices Is New TripAdvisor for Care Homes

In recent weeks, the NHS Choices website has seen significant  changes for the better and has been compared to the TripAdvisor of Adult Social Care. As a care provider, try Googling yourself (in a safe environment) and see how you rate on Page 1 of the Google search...

Does Your Business Need Reputation Management?

For many business owners, the most difficult decisions that are made on a daily basis is how to promote their business in a way that is both cost-effective and gives a positive return on investment. While there are many different avenues that a business can take to...