New Badges mean Fresh Opportunity
Working Feedback has just released the next series of new style Quality Mark badges making the process of receiving feedback for a business much simpler leading to more business opportunities.
A set of 6 stylish badges are now available to download for business clients allowing clients to highlight their positive feedback rating and request reviews via their website homepage and email communications.
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A further example of the new Quality Mark badge |
For more details about how this works please contact Philip Molden, Operations Director on 01730 234519 / philip@workingfeedback.co.uk / www.workingfeedback.co.uk
Exhibiting at Fees & Funding Event
Working Feedback is delighted to be exhibiting at the forthcoming ‘Fees & Funding’ event on 11 April held at the Botleigh Grange Hotel in Hedge End, Southampton.
The event organised by Hampshire Care Association and Hampshire Domiciliary care providers in association with CaMP (Care Market Place).
As a small but perfectly formed event it will focus on the importance of the financial relevance in fees and funding for care providers and features some local industry hard hitters including Sara O’Rourke HCC, Mathew Waters SCC, Jabir Nathu HCA, Amanda Wood HDCP Amanda Brady CQC, Inger Hebden Director of Commissioning (Long Term Conditions and Community)CCG.
There will also be a host of 30+ exhibitors; all Hampshire Care and CaMP approved.
Please come and visit Working Feedback at Stand 26.
Relevant contacts:
Working Feedback – Russell Herd, Business Development & Partnership on 07733 107918
Hampshire Care Association (Event Organisers)- Helen on 02380 255794
Google is loving our Feedback Content
The Working Feedback service is all about helping you to benefit from feedback but as with anything, performance is all down to what’s under the bonnet.
Our small but perfectly formed engine is www.thediscdirectory.co.uk which is what we feed your content through and Google loves it!
Google Analytic numbers are returning some staggering figures for The Disc:
- Over 6.4 million pages indexed by Google
- Over 2.4 million unique visitors to the site per year
- Over 1.4 million pages per week visited by the Googlebot (this is the search bot software used by Google, which collects documents from the web to build a searchable index for Google)
So what does this mean?
This is a pretty big deal for your business as this means that any content we receive becomes more important than ever. When testimonials come through us, the more likely they are to be picked up and highlighted by Google. And Google means MORE business opportunities.
So help Working Feedback share the love with your feedback; keep it coming!
For more details about how this works please contact Philip Molden, Operations Director on 01730 234519 / email: philip@workingfeedback.co.uk / www.workingfeedback.co.uk
Exhibiting at Care Show 2013
Working Feedback played a strong supporting role for HCA (Hampshire Care Association) at this year’s Care Show in Bournemouth through 19-20th March 2013.
The Working Feedback senior management team including Russell Herd, Philip Molden and John Pemberton were all in 
attendance and manning the HCA stand. The aim was to support HCA and educate care providers in the new feedback and directory initiative launched by HCA for the benefit of its members.
Working Feedback has developed www.hampshirecaredirectory.co.uk for HCA care home and domiciliary care members to stand out through feedback and raise their profile as trusted care providers as well as highlighting any bed vacancies for its member organisations.
Russell Herd, who is responsible for Business Development and Strategic Partnerships for Working Feedback said of the event ‘Having developed this unique initiative with HCA, we look to support the association wherever we can; the opportunity to help them spread their message at the Care Show has been an exciting couple of days and we’ve really enjoyed meeting care providers from all over the UK that have been attracted to what Hampshire Care Association is doing.‘
Russell Herd can be contacted on 01730 234519 /russell@workingfeedback.co.uk /workingfeedback.co.uk
Working Feedback presents at Social Care
At the Showcase for Social Care 2013 held on 13 March, Operations Director, Philip Molden was a keynote speaker at the event at Brighton Racecourse.
The presentation focused on ‘How to really benefit from feedback‘ including useful tips on the most effective ways of incorporating regular updates to websites, social media and Google through the most powerful form of marketing ‘word of mouth’.
Credit: www.AndyHuntley.co.uk
The event jointly supported by Surrey Care Association, West Sussex County Council, East Sussex County Council and Brighton & Hove City Council brought together a wide range of suppliers to the care sector with the message of working together for the future of care.
Philip Molden said of the event ‘Working Feedback is growing its profile rapidly within the care sector as it plays such a proactive part in helping providers to stand out for the right reasons. Showcases such as Social Care 2013 are an excellent platform to talk to the right people face to face.‘
Philip Molden can be contacted on 01730 234519 /philip@workingfeedback.co.uk /workingfeedback.co.uk
Hampshire Care Home Directory Launched
Working Feedback is proud to announce through their strategic alliance with Care Market Place (CaMP) the launch of the Hampshire Care Directory for Hampshire Care Association.
www.hampshirecaredirectory.co.uk is now live.
Why Hampshire Care Association (HCA) has launched this
HCA recognised that more and more care organisations struggle with marketing and compliance and the Hampshire Care Directory is now the platform for members to stand out through a number of exclusive features unique to HCA members as well as highlighting up to date bed vacancies.
Just some of the directory features include:
- A simple and clear search facility
- Full Hampshire listings with enhanced profile for HCA members
- A daily updated bed vacancy service for HCA members
- A personalised Trusted Carer badge generated by positive feedback
- Online tools that feed testimonials to member’s own website
John Pemberton, Managing Director of Working Feedback says of the directory ‘This is the most innovative online directory ever to be launched by a care association for the benefit of people looking to use a trusted care home within a region. We have a unique product for the care sector and specifically with care associations and this directory helps them to assist their members in many ways and raise both standards of care throughout the membership and make sure that beds are filled.’
If you have any questions about implementing a directory within your organisation please speak with John Pemberton, Managing Director at Working Feedback on 01730 234519 / email: john@workingfeedback.co.uk
For more details about saving time, money and precious resources through CaMP (Care Market Place) please contact Sam Hansford on 023 8025 5794 or through website caremarketplace.co.uk
Strategic Alliance formed with LCM
Feedback and business development service Working Feedback receives a very positive boost for 2013 with the announcement of LCM (Logical Creative Marketing) as a strategic partner.
As one of the most trusted and respected marketing and PR partners in the Solent region, LCM’s support and involvement will help raise the profile of the Working Feedback service and its ability to add value to clients large and small.
LCM founder Lizz Clarke says “I have been following the progress of Working Feedback over the last six years and admire the way that they have evolved their feedback service to stay one step ahead in using reviews in online marketing. Feedback and the ability to grow and win new business from it, is something every company should be doing in some form or fashion and we are happy to recommend their service into our clients and further afield.”
John Pemberton, Managing Director of Working Feedback comments “The Working Feedback concept has developed from our online directory www.thediscdirectory.co.uk. We quickly recognised that online B2B directories are all tarred with the same brush which gave us a real challenge when trying to differentiate The Disc from others in tough economic times. The Working Feedback service is a proactive business development tool first backed by the muscle of a high profile online directory.”
Lizz and her team at LCM are renowned for having a real passion in working with companies to achieve success through brand identity and meaning, and we’re very excited to be building this relationship.”
About (The Disc Directory) & Working Feedback
The Disc Directory first launched in the Portsmouth region in 2006 as an online business directory with recommendations; within 3 years the directory extended to cover the whole of the UK with a database of 1.9 million businesses. It now attracts over 2 million online visitors per year.
Working Feedback is the marketing arm of the company providing a managed, im
partial feedback service that ensures that businesses grow through word of mouth and generate referrals. Google SEO, social media activity and website credibility tools are all delivered as a comprehensive service through Working Feedback.
Contact: Philip Molden, Operations Director
Tel: 01730 234526 / www.workingfeedback.co.uk
About LCM
LCM is one of the South’s leading marketing agencies and works across sectors including professional services, manufacturing, IT and charities.
It offers a full outsourcing service, as well as marketing strategy, market research, web and digital, PR and social media, branding, graphic design and copywriting.
The company was founded by its Managing Director Lizz Clarke and has been established for 23 years. Lizz is Chair of the Business Advisory Group at Portsmouth University Business School, a director of Hampshire Chamber of Commerce and Managing Director of Altitude Learning & Development.
In 2012 LCM formed a partnership with Barclays and Regus to offer free marketing workshops to customers of the bank and office solutions company; the latest series starts on February 7th 2013.
Getting your fair share of business?
You may have a wonderful business but why will prospective customers choose you?
Start 2013 by being proactive rather than reactive when it comes to standing out.
- Would you like to be on the first page of a Google search with a 5 Gold Star rating?
- If your website updated automatically with impartial testimonials would it add credibility?
- Would it be helpful to spread testimonials to a much wider audience looking to buy?
If your answer is YES to any of the above, our feedback service will work for you.
| See Case Studies |
Working Feedback delivers much more than a feedback questionnaire! See our website
Please call Working Feedback on 0800 043 2100 to start receiving your fair share of business.
Care occupancy too reliant on Local Authorities?
Attract privately funded clients through reputation
If your care home isn’t attracting enough privately funded clients; what are you actively doing to reduce the reliance on local authority funded occupancy?
You may have had a CQC three star rating but now that they’ve disappeared there is even less opportunity for people to see your good comments. Working Feedback will get your testimonials seen by as many people as possible by getting you a higher online profile and keeping your website and social media updated.
We’ll help you to increase the number of privately funded clients through a bespoke feedback service:
- Through a higher Google presence with star ratings (see example click here)
- With a dynamic Quality Feedback Badge (see below) & website update feature
- By keeping your social media updated with your testimonials
| See Case Studies |
Working Feedback delivers much more than a feedback questionnaire! See our website
Please call Working Feedback on 0800 043 2100 to discuss how to be more proactive to privately funded clients.
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Increase Your Care Home Occupancy
Private Clients are very discerning; what’s your competitive advantage?
Want to increase the number of privately funded clients?
The future of your care home is about ensuring that you attract the right clients at the right time. Making sure that this happens means that you must stand out from your competition.
If you would like to achieve a higher online profile and keep your website up to date with testimonials we can help with our proactive service.
We make sure that it’s your care home that stands out:
- Through a higher star rated Google presence just by using your testimonials
- With a Quality Mark & an automatic testimonial update service direct to your website
- By regularly updating your Facebook & Twitter with testimonials
- We provide you with a managed feedback service
You’ll be surprised by all the benefits that Working Feedback delivers!
See Case Studies
To gain your competitive advantage and start attracting more privately funded clients contact Working Feedback on 0800 043 2100.
