Boost your Google presence

Have you ever tried to run a search engine optimisation campaign so that you stand out more online? It can be very time consuming, not to mention expensive. Through the feedback that Working Feedback receives, we have the ability to get you moving up the Google rankings very quickly, we even get you ‘Star Rated’.

Get Referrals in a non-confrontational way

It’s a fact, businesses don’t like asking customers for a referral. When you consider what a new referral can be worth you could be missing out on a potential goldmine! Working Feedback helps you get referrals in a non-confrontational way and then sends them to you to follow up.

Keep your Social Media updated with Testimonials

Who has the time to keep up with social media? We know we have to do it but where do you start? Working Feedback links your testimonials to your social media accounts such as Twitter, Facebook and LinkedIn so whenever you receive testimonials through our service it gets fed automatically to your followers, fans and contacts.

Testimonials automatically updated on your Website

Every website should have a section showing testimonials from their delighted customers, yet so many businesses put them on and forget about it. They don’t update themselves! Well actually they do when you use the Working Feedback service, we provide you with a feed to ensure that when we verify a testimonial it updates automatically on your website.

Negative Feedback handled in confidence

When a customer is unhappy with your service, what do they do? In most cases they leave making sure that they tell others not to use you. The web has made this an even bigger problem by enabling disgruntled customers (even spiteful competitors) to air their views across the internet. Using Working Feedback makes sure that any negative or constructive feedback goes to you first so that you’ve the opportunity to address it. We never make your negative feedback public.

Capture Feedback & Referrals directly through your Website

Getting feedback can be difficult enough. Having a facility to do this through your own website is very useful for getting customers back to your website. Working Feedback provides you with the tools to do this and you don’t have to worry about feedback going live as we read everything before making it live.

A Feedback System that meets Regulatory Compliance

For many industries, feedback is a requirement for compliance. Regulatory bodies must be satisfied that your customers, clients, residents or patients have the opportunity to feed back to you through an impartial system. This is what Working Feedback does through its feedback service, giving you one less thing to do for compliance.