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	<description>It&#039;s what we do with feedback that makes us different</description>
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		<title>Your business keeping up with the times?</title>
		<link>http://www.workingfeedback.co.uk/feedback/your-business-keeping-up-with-the-times/</link>
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		<pubDate>Wed, 04 Apr 2012 15:49:28 +0000</pubDate>
		<dc:creator>Working Feedback</dc:creator>
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		<description><![CDATA[As technology continues to push the boundaries of communication forward, many businesses are asking what else have we got to say? There is a fine balance between relevant messages and saying something just to be heard. This has never been more prevalent in the world of social media. How do you ensure what is said is [...]]]></description>
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		<title>Are Customers telling you what they really think?</title>
		<link>http://www.workingfeedback.co.uk/feedback/are-customers-telling-you-what-they-really-think/</link>
		<comments>http://www.workingfeedback.co.uk/feedback/are-customers-telling-you-what-they-really-think/#comments</comments>
		<pubDate>Tue, 20 Mar 2012 11:31:46 +0000</pubDate>
		<dc:creator>Working Feedback</dc:creator>
				<category><![CDATA[Feedback]]></category>

		<guid isPermaLink="false">http://www.workingfeedback.co.uk/?p=5000</guid>
		<description><![CDATA[We&#8217;ve all been to that restaurant where one element spoils the whole experience. When asked ‘How was your meal&#8217;, what did you reply? So when customers give you feedback, how do you know that you&#8217;re getting an honest answer? There is an impartial feedback service from Working Feedback that you use to collect this information [...]]]></description>
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		<title>Your Competitors know how to use Feedback, do you?</title>
		<link>http://www.workingfeedback.co.uk/feedback/your-competitors-know-how-to-use-feedback-do-you/</link>
		<comments>http://www.workingfeedback.co.uk/feedback/your-competitors-know-how-to-use-feedback-do-you/#comments</comments>
		<pubDate>Wed, 14 Mar 2012 11:20:53 +0000</pubDate>
		<dc:creator>Working Feedback</dc:creator>
				<category><![CDATA[Feedback]]></category>

		<guid isPermaLink="false">http://www.workingfeedback.co.uk/?p=4786</guid>
		<description><![CDATA[Being told how wonderful your business is by a customer is an opportunity, you&#8217;re not missing out are you? Did you know that a staggering 89% of business owners file testimonials away for posterity! What do you do with yours? The Working Feedback service helps a business capture and then make the most from feedback [...]]]></description>
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		<title>You’ve plenty of testimonials, what are they doing for you?</title>
		<link>http://www.workingfeedback.co.uk/feedback/youve-plenty-of-testimonials-what-are-they-doing-for-you/</link>
		<comments>http://www.workingfeedback.co.uk/feedback/youve-plenty-of-testimonials-what-are-they-doing-for-you/#comments</comments>
		<pubDate>Wed, 29 Feb 2012 17:17:18 +0000</pubDate>
		<dc:creator>Working Feedback</dc:creator>
				<category><![CDATA[Compliance]]></category>
		<category><![CDATA[Feedback]]></category>
		<category><![CDATA[cqc feedback]]></category>
		<category><![CDATA[customer feedback]]></category>
		<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.workingfeedback.co.uk/?p=4358</guid>
		<description><![CDATA[Is your care service guilty of keeping its testimonials to itself? Do you have that notice board in Reception or filing drawer containing every letter and thank you card from the grateful and appreciative next of kin or professionals? You&#8217;re not alone, the majority of businesses don&#8217;t know what to do with their customer feedback. [...]]]></description>
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		<title>Google 5 Star Rating the EASY Way</title>
		<link>http://www.workingfeedback.co.uk/feedback/google-5-star-rating-the-easy-way/</link>
		<comments>http://www.workingfeedback.co.uk/feedback/google-5-star-rating-the-easy-way/#comments</comments>
		<pubDate>Tue, 28 Feb 2012 10:25:50 +0000</pubDate>
		<dc:creator>Working Feedback</dc:creator>
				<category><![CDATA[Feedback]]></category>
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		<guid isPermaLink="false">http://www.workingfeedback.co.uk/?p=4275</guid>
		<description><![CDATA[The aspiration of every business owner is to achieve 5 Stars in the Google search results; want to know how you can do this? Having built up a trusted relationship with Google and collecting thousands of customer testimonials, the service from Working Feedback gets 5 Star ratings for businesses in the search results quickly. Don&#8217;t [...]]]></description>
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		<title>Stay in Control of your Online Reviews</title>
		<link>http://www.workingfeedback.co.uk/feedback/stay-in-control-of-reviews/</link>
		<comments>http://www.workingfeedback.co.uk/feedback/stay-in-control-of-reviews/#comments</comments>
		<pubDate>Fri, 24 Feb 2012 13:30:51 +0000</pubDate>
		<dc:creator>Working Feedback</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[customer feedback]]></category>
		<category><![CDATA[customer testimonials]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[feedback system]]></category>
		<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.workingfeedback.co.uk/?p=4225</guid>
		<description><![CDATA[You discover an online review about your business saying “it’s the worst service they’ve ever experienced and not to use you!” as far as you are aware they’re not even a customer, what do you do? Many online review sites don’t allow you to address customer feedback that may be incorrect or even defamatory. In [...]]]></description>
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		<title>Stand out on Google for the RIGHT reasons</title>
		<link>http://www.workingfeedback.co.uk/feedback/stand-out-on-google-for-the-right-reasons/</link>
		<comments>http://www.workingfeedback.co.uk/feedback/stand-out-on-google-for-the-right-reasons/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 10:44:17 +0000</pubDate>
		<dc:creator>Working Feedback</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[customer feedback]]></category>
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		<guid isPermaLink="false">http://www.workingfeedback.co.uk/?p=4189</guid>
		<description><![CDATA[The maxim ‘any PR is good PR&#8217; does not always hold true when it comes to online business reviews. If you&#8217;ve ever been on the receiving end of negative customer feedback on Google or one of the many ‘warts and all&#8217; review websites you&#8217;ll know the impact it can have. Whether or not it&#8217;s justified [...]]]></description>
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		<title>How to REALLY get Referrals</title>
		<link>http://www.workingfeedback.co.uk/feedback/how-to-really-get-referrals/</link>
		<comments>http://www.workingfeedback.co.uk/feedback/how-to-really-get-referrals/#comments</comments>
		<pubDate>Thu, 16 Feb 2012 14:40:33 +0000</pubDate>
		<dc:creator>Working Feedback</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Referrals]]></category>
		<category><![CDATA[business referrals]]></category>
		<category><![CDATA[customer feedback]]></category>
		<category><![CDATA[customer referrals]]></category>
		<category><![CDATA[testimonials]]></category>

		<guid isPermaLink="false">http://www.workingfeedback.co.uk/?p=4088</guid>
		<description><![CDATA[When&#8217;s the last time after a customer verbally gave you a glowing recommendation you were left thinking ‘if only I could do something with that&#8217;? &#160; Unfortunately, you can&#8217;t bank sentiments, so referrals only count when you&#8217;re able to follow them up or at the very least make use of the comments. Don&#8217;t leave it [...]]]></description>
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		<title>Get referrals and refer more business your way</title>
		<link>http://www.workingfeedback.co.uk/feedback/get-referrals-and-refer-more-business-your-way/</link>
		<comments>http://www.workingfeedback.co.uk/feedback/get-referrals-and-refer-more-business-your-way/#comments</comments>
		<pubDate>Tue, 14 Feb 2012 16:57:02 +0000</pubDate>
		<dc:creator>Working Feedback</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Referrals]]></category>
		<category><![CDATA[business referrals]]></category>
		<category><![CDATA[customer referrals]]></category>
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		<guid isPermaLink="false">http://www.workingfeedback.co.uk/?p=3837</guid>
		<description><![CDATA[Do you ever think about an opportunity missed? How about the number of customers you&#8217;ve asked for a referral over the past four weeks? &#160; Look at it another way, had you received just one referral and were successful in getting them on board what would it be worth your business? Multiply that by two, [...]]]></description>
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		<title>If referrals are key, unlock their potential</title>
		<link>http://www.workingfeedback.co.uk/feedback/unlock-referrals/</link>
		<comments>http://www.workingfeedback.co.uk/feedback/unlock-referrals/#comments</comments>
		<pubDate>Thu, 09 Feb 2012 11:58:32 +0000</pubDate>
		<dc:creator>Working Feedback</dc:creator>
				<category><![CDATA[Feedback]]></category>
		<category><![CDATA[Referrals]]></category>

		<guid isPermaLink="false">http://www.workingfeedback.co.uk/?p=3772</guid>
		<description><![CDATA[We were surprised to see that the quote ‘If you don&#8217;t ask, you don&#8217;t get&#8217; came from Gandhi. We doubt that he was talking about referrals at the time but it&#8217;s very fitting when it comes to getting new business in! For many businesses the idea of asking for a referral is the equivalent of [...]]]></description>
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